FAQ
Questions, answered
Quick answers about booking with SKR.
How do I book?
Request online, or call or WhatsApp +44 7545 614795. We reply with a quote and a secure payment link.
How much will my journey cost?
It depends on your route, vehicle and time. Send a request and we'll reply with an exact price, no obligation.
How do I pay?
Nothing when you request. We send a secure payment link; full payment is due 24 hours before your journey, and then your car is reserved.
What if my flight is delayed?
We track your flight and adjust the pickup. No charge for delays.
How long will my chauffeur wait?
60 minutes free at airports (from landing), 15 minutes elsewhere.
What is meet & greet?
Your chauffeur meets you in the arrivals hall with a name board and helps with your luggage.
How much luggage can I bring?
Saloon: up to 3 cases. Van: up to 6. Mention golf clubs or extra bags in your request.
Can I book at short notice?
Often, yes. For the next few hours, call or WhatsApp +44 7545 614795 and we'll tell you straight away.
How far ahead should I book?
As early as you can, especially for weddings and holidays.
Can I book for someone else?
Yes. Add the passenger's name and mobile in the notes.
How does hourly hire work?
Book 2 hours to a full day, with as many stops as you like.
Do you provide child seats?
Add the children's ages in your request and we'll confirm seating.
Can the car be decorated for a wedding?
Tell us what you'd like, such as ribbons, and we'll arrange it with you.
What if I need to change or cancel?
7 days or more: full refund. 3 to 7 days: 50% refund. 24 hours to 3 days: 25% refund. Less than 24 hours: no refund. Rescheduling and flight changes are free, subject to availability.
Can we make extra stops on the way?
Yes. Tell us when you book. Unplanned stops or extra miles on the day are charged, so check with your chauffeur first.
Which areas do you cover?
Based in Edinburgh, we cover Fife, all of Scotland and destinations across the UK.
Still have a question?